Website Hosting & Care Plans
Protect and Nurture Your Most Important Marketing Asset Plans & PricingFree Maintenance ChecklistLet us take care of your therapy website. You take care of your private practice.
Effective websites require the proper security, frequent updates, and maintenance. Just like changing the oil on your car, neglecting the maintenance of your website puts you at risk of losing your most important marketing asset.
When we finish your therapy website, that’s just the beginning. We’re here to partner with you and ensure your website continues to deliver massive value to you and your private practice.
Your Therapy Website Is Critical To Your Business
You have a website that is crucial to your business. It generates leads, clients and revenue (or at least it should). It’s a channel through which clients, potential new staff and referral partners will find you and engage with you. It is fundamental to the success of your practice and you want peace of mind that it will be up and available for your audience 24/7 without interruption.
Your Therapy Website Is Vulnerable
Software needs updating. All software. Including the software that powers your website. The world is getting smaller as more of us connect to the web and that means that it is only going to get harder to keep up, let alone stay ahead of the pack. More and more websites are getting hacked and attacked, including big players like Twitter and Facebook as well as millions of small businesses every day. It’s the nature of the world we live in and unfortunately, websites are an easy target. If you neglect updating your website regularly, you leave it open to potential threats.
Do It Yourself?
Keeping your website up to date, backed up and secure can be time-consuming and a little tedious. It takes you away from what you should be doing, which is building relationships with your clients, staff and referral partners. The technology continues to evolve and there is no way you can keep abreast of all the trends and developments. And what happens when an update fails and the site goes down? This means lost revenue as your clients and potential clients can’t access your website.
That’s Where We Come In
We’re experts in WordPress and what it takes to keep your website working at it’s best. We’ve been using WordPress for over 10 years and all of our websites (including this one) are built on the same software.
If we’ve already worked together, then we know your website intimately because we built it or have at least worked on it. We know every line of code and all of the variables and combinations of things that hang together to make it work.
We’ll do all the nitty-gritty things you don’t want to so you can just enjoy being a superhero to your clients. Think of us as the Robin to your Batman.
We have over 30 clients on our Care Plans who rely on us to make sure their website is always up and running and serving their business.
Working with us means your website will continue to drive attention and clients into your private practice at a fraction of the time and cost it would take to do it yourself. This service is designed to offer you peace of mind and the assurance that you have a skilled partner who can help you achieve your online objectives.
We’ve been certified by WP Elevation for WordPress Website Care Plans.
This means that we have a solid process, plus the knowledge and training to take excellent care of your website.
OUR THERAPY WEBSITE CARE PLANS
Options vary depending on which plan you choose. Our Day Hiker plan will provide basic protection for your website and keep things up to date. Our more robust plans work well for those with more active websites and in need more frequent updates.
Day Hiker
$127 / mo
Plugin, Theme & Core Software UpdatesWe will keep your WordPress core software, plugins, and themes updated so that it is not susceptible to known security vulnerabilities.
Weekly Security ScansWe'll scan your website for security issues. If we detect any suspicious activity or vulnerable plugins, we will investigate and resolve any issues.
Managed WordPress HostingWe'll migrate your website to our lightning-fast managed WordPress hosting servers. You'll enjoy faster page speeds, top-notch security and malware protection.
SSL CertificateWe'll encrypt your website data with a SSL certificate to help keep information on your website safe. This is also an important Google ranking factor that can help boost your search engine rankings.
Weekly Offsite BackupsPeace of mind knowing that you'll always have access to a backup of your website. In the unlikely event of a major issue, we can restore your website from the most recent backup for free.
Help Desk & Ticketing SystemYour website requests will go into our ticketing system so we can keep track of your changes and make sure nothing is missed.
Monthly ReportWe'll email you a report of all the updates and scans we've performed so you'll have a snapshot of your website's health.
Performance Scans & Speed TestingWe scan your website to make sure it is loading quickly and optimized for speed. If there are any issues slowing the site down, our system will let us know.
Uptime MonitoringOur system lets us know if your website goes down so we can quickly asses any issues and restore access.
30 Minutes of Website Updates & Support Time*Email us your website updates and tasks and we'll take care of the rest. Support time is limited to work on your website, such as publishing blog posts, editing content, installing plugins, adding new pages. Basically anything we can do in about 30 minutes.
Website Analytics ReportSee a snapshot of your Google Analytics so you know how much traffic your website is getting each month.
Licenses to Premium Plugins & ThemesYou'll have access to support and updates under our licenses for premium tools like Elementor, Divi, and WP Rocket.
Cancel AnytimeBecause we're convinced of the value of our care plans, we don't require any longterm commitments. Cancel whenever you like.
Malware Removal
Keyword Rank Tracking
Scan & Fix Broken Links
Page Speed Optimization
Monthly Coaching Calls
Monthly SEO Article
Trekker
$247 / mo
Plugin, Theme & Core Software UpdatesWe will keep your WordPress core software, plugins, and themes updated so that it is not susceptible to known security vulnerabilities.
Daily Security ScansWe'll scan your website for security issues. If we detect any suspicious activity or vulnerable plugins, we will investigate and resolve any issues.
Managed WordPress HostingWe'll migrate your website to our lightning-fast managed WordPress hosting servers. You'll enjoy faster page speeds, top-notch security and malware protection.
SSL CertificateWe'll encrypt your website data with a SSL certificate to help keep information on your website safe. This is also an important Google ranking factor that can help boost your search engine rankings.
Daily Offsite BackupsPeace of mind knowing that you'll always have access to a backup of your website. In the unlikely event of a major issue, we can restore your website from the most recent backup for free.
Help Desk & Ticketing SystemYour website requests will go into our ticketing system so we can keep track of your changes and make sure nothing is missed.
Monthly ReportWe'll email you a report of all the updates and scans we've performed so you'll have a snapshot of your website's health.
Performance Scans & Speed TestingWe scan your website to make sure it is loading quickly and optimized for speed. If there are any issues slowing the site down, our system will let us know.
Uptime MonitoringOur system lets us know if your website goes down so we can quickly asses any issues and restore access.
120 Minutes of Website Updates & Support Time*Email us your website updates and tasks and we'll take care of the rest. Support time is limited to work on your website, such as publishing blog posts, editing content, installing plugins, adding new pages. Basically anything we can do in about 30 minutes.
Website Analytics ReportSee a snapshot of your Google Analytics so you know how much traffic your website is getting each month.
Licenses to Premium Plugins & ThemesYou'll have access to support and updates under our licenses for premium tools like Elementor, Divi, and WP Rocket.
Cancel AnytimeBecause we're convinced of the value of our care plans, we don't require any longterm commitments. Cancel whenever you like.
Malware RemovalIn the unlikely event of your site being compromised, injected with malware or hacked, we will clean up the site and restore it back to normal.
Keyword Rank TrackingUnderstand how your clients are finding you in Google. We'll track your most important keywords so you can see how your rankings change month to month.
Scan & Fix Broken LinksTo help with your SEO and visitor's experience, we'll scan your website regularly for broken links and fix them.
Page Speed OptimizationWe review your website's performance and address issues slowing it down.
Monthly Coaching Calls
Monthly SEO Article
Sherpa
$497 / mo
Plugin, Theme & Core Software UpdatesWe will keep your WordPress core software, plugins, and themes updated so that it is not susceptible to known security vulnerabilities.
Daily Security ScansWe'll scan your website for security issues. If we detect any suspicious activity or vulnerable plugins, we will investigate and resolve any issues.
Managed WordPress HostingWe'll migrate your website to our lightning-fast managed WordPress hosting servers. You'll enjoy faster page speeds, top-notch security and malware protection.
SSL CertificateWe'll encrypt your website data with a SSL certificate to help keep information on your website safe. This is also an important Google ranking factor that can help boost your search engine rankings.
Daily Offsite BackupsPeace of mind knowing that you'll always have access to a backup of your website. In the unlikely event of a major issue, we can restore your website from the most recent backup for free.
Help Desk & Ticketing SystemYour website requests will go into our ticketing system so we can keep track of your changes and make sure nothing is missed.
Monthly ReportWe'll email you a report of all the updates and scans we've performed so you'll have a snapshot of your website's health.
Performance Scans & Speed TestingWe scan your website to make sure it is loading quickly and optimized for speed. If there are any issues slowing the site down, our system will let us know.
Uptime MonitoringOur system lets us know if your website goes down so we can quickly asses any issues and restore access.
4 hours of Website Updates & Support Time*Email us your website updates and tasks and we'll take care of the rest. Support time is limited to work on your website, such as publishing blog posts, editing content, installing plugins, adding new pages. Basically any task we can do in about 30 minutes.
Website Analytics ReportSee a snapshot of your Google Analytics so you know how much traffic your website is getting each month.
Licenses to Premium Plugins & ThemesYou'll have access to support and updates under our licenses for premium tools like Elementor, Divi, and WP Rocket.
Cancel AnytimeBecause we're convinced of the value of our care plans, we don't require any longterm commitments. Cancel whenever you like.
Malware RemovalIn the unlikely event of your site being compromised, injected with malware or hacked, we will clean up the site and restore it back to normal.
Keyword Rank TrackingUnderstand how your clients are finding you in Google. We'll track your most important keywords so you can see how your rankings change month to month.
Scan & Fix Broken LinksTo help with your SEO and visitor's experience, we'll scan your website regularly for broken links and fix them.
Page Speed OptimizationWe review your website's performance and address issues slowing it down.
Monthly Coaching Call w/DanielEvery month you can schedule a 30-minute call with Daniel Fava to discuss your website, content marketing, SEO or business strategy.
* Monthly support time does not roll over to the next month.
What Clients Are Saying About Our
WordPress Website Care Plans
I needed a team dedicated to our growing website. One that knows the ins and outs of it, and that ultimately saves ME time from trying to learn how to do the simplest of tasks like change a font color, add a link, etc.
What takes me one hour takes someone who know website management one minute! I love how easy it is to give Daniel’s support team tasks, how capable they have been and, most importantly, how timely they are in completing them. Do yourself a favor and invest money to save yourself the time to make more!
I was having a hard time navigating WordPress and making room to make changes on my site while focusing on my practice. Website support was exactly what I needed for my business.
In addition, I appreciated Daniel’s approach and felt confident his team would be just as helpful and warm. I was able to quickly update content and landing pages which is now helping me reach more of the clients I’m looking to attract to my practice. I loved working with Daniel and his team! They are knowledgeable, responsive and patient.
I had a quality, but limited, WP website that needed a build-out with more content and upgraded look/feel. And, I needed to watch my budget, so I needed to learn to do a few more things myself.
I got a lot more for my money than I even realized I would. By using the monthly support services, I was able to get a lot of work done for a great price, and I also learned a lot from the support team. I am thrilled with my website! I’m getting a lot of very nice compliments from both clients and other professionals, and I feel more empowered than I ever have before to work with my site myself.
Daniel is a really patient, timely communicator, and in addition, he’s just a really wonderful human being, so it felt great to support his business.
Website Care Plans Frequently Asked Questions
My site was not built by Private Practice Elevation, can I still get one of your Care Plans?
Absolutely. Because we’re unfamiliar with your site and how it was built, we’ll need to audit the setup and make sure that we’ll be able to update software without anything breaking. If issues come up, we can discuss how they can be addressed before continuing with a Care Plan.
My hosting plan can do automatic backups and plugin updates. Why do I need a Website Care Plan?
Most hosts that also backup your website will keep a limited number of backups, usually only 1 day’s worth. They also tend to store that backup on the same server as your website, so if your website goes down, you won’t be able to access that backup. Silly, right?
We’ll keep 90 day’s worth of backups and we’ll store those offsite so we’ll always have access to your website should we need to restore it to a previous version.
We highly discourage automatic updates. Many times your WordPress version or theme may not be compatible with a plugin update, causing your site to crash without you even knowing it. With our managed updates, we’ll be able to roll things back and troubleshoot incompatible software.
What types of tasks are included in the Support Time?
Our WordPress services and expertise allows us to make content updates, publish blog posts, perform theme or stylesheet adjustments, install new plugins, configure forms, and much more.
From code to general WordPress issues, we’ll take care of almost any website update.
What is not included in the monthly Support Time?
New design layouts or development of new features or plugins are not included and will require a formal quote as they generally go over the monthly time to support.
What’s the onboarding process?
If you know which plan is right for you, just click the “get started” button on your plan of choice and pay for your first month.
We’ll send you a secure form where you can give us all the information we’ll need to access your website and hosting setup.
Then we’ll get your website set up in our system. Once we get the all-clear, we’ll let you know that your Care Plan has begun, your website has been updated, and you can email our Support Desk with updates.
How do I get help if my website is down or I need to make an update?
You’ll have access to our Care Plan Support Desk. Just send us an email and you’ll get an automated email letting you know your request was received. Shortly after that, you’ll get a human response letting you know that someone on our team is handling it. Our turnaround time is typically within 48 hours.
Is there a minimum monthly commitment?
Because we’re so confident in the value you’ll get from our Care Plans, you’re free to cancel your subscription at any time. You pay upfront each month for your plan. If you’d like to cancel, just let us know before your next month begins.
I’m interested, but I'm not sure which plan is right for me. What can I do?
You can send an email to [email protected] and we’ll ask you a few questions about how you use your website to determine what a good fit is for you.
If you’d rather hop on the phone, just click the Get Started button at the very top of this page and schedule a 15-minute call. Make sure to choose “Website Care Plans” on the form.