Our Core Values

We do everything with excellence.

From first interaction with a potential customer to delivering on a project, our work will be governed by excellence. We go the extra mile to ensure our clients feel nurtured, supported and served well. We apply excellence to our communication with one another as well, leaving assumptions aside and being clear and direct with clients and team members in order to make each project a complete success.

We lead with authenticity and vulnerability.

We are authentic with ourselves, each other and our clients. When issues arise, we’re open and honest about what happened, our role in it, and we take responsibility for the solution. We are quick to communicate and not afraid to be vulnerable with one another.

We are creative.

Every part of what we do is an opportunity to be creative. From solving our clients’ problems, creating systems within the business, and designing how clients interact with our brand, we are creative. 

We are offensively kind.

We will be generous and overtly kind to our clients, partners and colleagues. This means we always believe the best about one another and treat each other with respect. If someone is not being kind to us, we politely bring them up to our standard.

 

We Do What We Say

We want to provide the best experience to our clients. This means we make a commitment to our clients to meet our deadlines. When you make a commitment to work on a project you hold yourself and your team accountable to meet that commitment. We’re all working together toward a common goal, so we’re honest about what we can and cannot do, and we follow through on what we say. When troubles arise and we can’t meet a deadline, we’re quick to raise the flag and ask for help, working together to solve the problem.

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